No Call Out Charge
TEMPERATURE UK has a highly skilled team of installation engineers who are used to working in many different conditions.
All of our refrigeration engineers hold the necessary qualifications. They also attend manufacturers courses regularly to ensure they are kept up to date with modern technological advances.
We would like to minimize the disturbance of your daily life and in order to do so we will plan your refrigeration installation around your business operation or personal schedule.
Free Callouts Monday – Friday 9am – 5pm
To ensure that your business will run smoothly we are now offering a new generation of innovative services. All our account costumers will be able to make as many callouts as needed for FREE.
This will give you the freedom to save money for your business and invest in new equipment that will benefit your quality of service and increase your income.
The only charges for our services are going to be for labour and parts. Our engenders will visit you for FREE than you will get quote for the price that you have to pay only for labour and parts. And you will be able to choose how to proceed with the servicing of you equipment
We charge £45.00 for the first 30 minutes then £17.50 per 30 minutes after.
Emergency Callouts
We offer a first class emergency response service in Sussex and across the South East. We can provide a 24 hour, 365 days a year service and 95% of all emergency calls are met the same day. We not only offer peace of mind service contracts for our own installations but also for those installed by other contractors.
We understand that some equipment is critical to your business, and you cannot operate properly without it working as it should.
From glass washers to air cons, one of our fully trained engineers will be with you the same or next day. They carry most spare parts with them, enabling them to fix the problem straight away. We have Gas Safe registered engineers, so you can use us with complete confidence!
Our callout charges are very competitive, and as we have engineers all over Brighton and Hove throughout the day, we aim to get one to you as soon as possible!
We are ensuring peace of mind covering the break down of critical refrigeration equipment such as chillers or ice machines. Our service engineers are always stocked with refrigerant gases and universal remedial parts which are common to most breakdowns. Should a specific replacement part be required, we can source this quickly from one of our many dealers
Contracted clients
All contracted maintenance clients will be provided with an out of hours emergency number giving full support 24 hours a day, 365 days a year. Contracted clients will also benefit from our special services ensuring that critical equipment will be attended to within agreed response times. We have a team of mobile service engineers working throughout Sussex and we are committed to providing attendance on all priority calls received to our service department on the same day.
NON contracted clients
If you need an emergency refrigeration engineer and you don’t hold a maintenance contract with us, we would still endeavour to get to you on the same day. Any diagnosis work would be undertaken at the quoted hourly rates. A quotation would then be provided for equipment which requires replacement parts to be supplied and fitted. Then, upon receipt of a purchase order we would carry out the repairs as required, ensuring you complete control of your financial budgets.
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